Geezify Data Deletion & Retention Policy

Last Updated: 14th November 2025

This Data Deletion & Retention Policy explains how Geezify (“we,” “us,” “our”) stores, retains, and deletes personal data collected from users (“you”) when using our platform, including our website, mobile applications, and services (collectively, the “Platform”).
We are committed to protecting your data and ensuring transparency regarding how long information is kept and how it can be deleted.


1. Purpose of This Policy

This policy outlines:

  • How long we retain user data
  • What data we store
  • When and how we delete data
  • Your rights to request deletion
  • Exceptions and legal requirements

This policy works together with our Privacy Policy.


2. Types of Data We Collect and Retain

We may retain the following categories of data:

A. Account Information

  • Name, username, email address
  • Profile details, photos, and preferences
  • Login and authentication details

B. User-Generated Content

  • Posts, comments, pages, groups
  • Uploaded media (photos, videos, documents)
  • Messages and interactions

C. Technical Information

  • IP address and device metadata
  • Cookies and usage analytics
  • Log data, performance data, security logs

D. Transactional or Support Information

  • Customer support messages
  • Reports and appeals
  • Verification or identity information (if provided)

3. Retention Periods

We retain personal data only for as long as necessary:

A. Active Accounts

All user data remains stored while your account is active so the Platform can function.

B. Deleted Accounts

When you request account deletion:

  • Your profile information is permanently removed
  • Your posts, comments, and media are deleted or anonymized
  • Messages you sent to others may remain visible to recipients
  • Backup copies may remain for up to 30–90 days for security, legal, or operational reasons

C. Log and Security Data

Security logs, analytics data, and error logs may be stored for up to 12 months.

D. Legal Obligations

Certain information may be retained for longer if required by:

  • Applicable law
  • Investigations
  • Fraud prevention
  • Regulatory requirements

4. How You Can Request Data Deletion

You can request deletion of your account or personal data through:

A. Account Settings

Navigate to:
Settings → Delete Account

B. Contacting Us

You may email a deletion request to:
📧[email protected]

We will verify your identity before processing the request to prevent unauthorized deletion.


5. What Happens After Your Data Is Deleted

When your deletion request is approved:

  • Your account is permanently removed
  • Your username becomes available after deletion
  • All personal data stored in your profile is erased
  • Most of your posted content is deleted or anonymized
  • Backups containing your data are purged automatically within 30–90 days

Note:
Some non-identifiable records may remain for:

  • Security
  • Auditing
  • Fraud prevention
  • Statistical analysis

These records cannot be linked back to you.


6. Exceptions to Data Deletion

Data may not be deleted immediately if:

  • There is an ongoing investigation regarding violations or fraud
  • The data is required to comply with legal obligations
  • Retention is necessary to protect Geezify or its users
  • The request cannot be verified as legitimate

We will inform you if an exception applies.


7. Third-Party Services

If you used third-party login options (Google, Facebook, Apple):

  • Deleting your Geezify account does not delete your third-party accounts
  • You must manage those accounts separately
  • Third-party services may retain their own data according to their policies

8. Changes to This Policy

We may update this Data Deletion & Retention Policy as necessary to reflect:

  • New features
  • Legal requirements
  • System changes
  • Security improvements

Any updates will be posted with a new “Last Updated” date.


9. Contact Information

For questions or data-related requests, contact us:

📧 Email: [email protected]
🌐 Website: www.geezify.com

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